Itzo Games | Mobile Apps and Games
Mobile Games / Apps iOS
Mobile Games / Apps Android
Welcome to our Privacy Policy!
Please check our terms of use here!
Effective Date: May 5, 2025
Welcome to the Privacy Policy for all apps and games developed by Itzo Games, a development studio based in Bulgaria. This Privacy Policy applies to all mobile applications and games (“Apps”) published on the Google Play Store under the developer name Chris Diamond (see Chris+Diamond) and on the Apple App Store under the developer name Hristo Zhelev.
We are committed to protecting the privacy of our users and ensuring compliance with applicable data privacy laws, including the General Data Protection Regulation (GDPR), the Children’s Online Privacy Protection Act (COPPA), Google Play Developer Program Policies, and Apple’s App Store Review Guidelines. This policy explains how we collect, use, share, and protect your information when you use our Apps. The Data Safety Form submitted for each Android App in the Google Play Console aligns with the disclosures in this policy.
Your Consent (Important, Please Read Carefully!)
BY INSTALLING THE APPS ON YOUR MOBILE DEVICE, ENTERING INTO, CONNECTING TO, ACCESSING AND/OR USING THE APPS, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, INCLUDING TO THE POSSIBLE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION. PLEASE NOTE: IF YOU OR, AS APPLICABLE, YOUR LEGAL GUARDIAN, DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MUST NOT INSTALL, ACCESS AND/OR USE THE APPS AND YOU ARE REQUESTED TO PROMPTLY ERASE ALL OUR APPS FROM YOUR MOBILE DEVICE.
1. Developer Information
Android Developer Name: Chris Diamond, Hristo Zhelev
iOS Developer Name: Hristo Zhelev
Company: Itzo Games
Contact Email: [email protected]
Location: Bulgaria
For inquiries about this Privacy Policy or our data practices, please contact us at [email protected].
2. Information We Collect
We collect both personal and non-personal information to provide and improve our Apps. The types of information include:
2.1 Personal Information
- Device Identifiers: Persistent identifiers such as Advertising ID (Android), Identifier for Advertisers (IDFA for iOS), randomly generated User IDs, or IP addresses for personalized services and analytics.
- Social Features: If you use social features, Google Play Games Services, or Game Center (iOS), third-party platforms may collect personal information (e.g., IP address) to enable functionality like leaderboards or multiplayer features.
2.2 Non-Personal Information
- Technical Information: Device type, operating system, browser type, screen resolution, language settings, and internet service provider.
- Usage Information: Aggregated data on App interactions, including browsing activity, click-stream data, session heatmaps, and timestamps.
- Analytics Data: Non-identifiable data collected via third-party analytics tools to understand user preferences and enhance services.
Note: Our Apps do not collect sensitive personal information (e.g., names, email addresses, phone numbers, financial data) unless explicitly required for specific features and disclosed in the App’s store description on Google Play or the Apple App Store.
3. Cookies Policy
3.1 What Are Cookies?
Cookies are small text files that are stored on your device when you use our Apps or visit related services. They help us recognize your device, remember your preferences, and improve your experience. Cookies may also be set by third-party services integrated into our Apps, such as analytics or advertising providers.
3.2 How Do We Use Cookies?
We use cookies to:
- Ensure the proper functioning of our Apps (e.g., maintaining your session or settings).
- Enhance user experience by remembering your preferences and tailoring content.
- Analyze usage patterns to improve App performance and features.
- Deliver personalized advertisements through third-party ad networks.
- Support social features, such as sharing content or connecting to leaderboards.
You can manage cookie preferences through your device or browser settings, though disabling cookies may affect the functionality of our Apps.
3.3 Types of Cookies
Based on our data practices, we use the following types of cookies, as outlined in our current privacy practices:
- Strictly Necessary Cookies: Essential for the operation of our Apps, enabling core functionalities like user authentication, session management, and access to secure areas. These cookies cannot be disabled.
- Functionality Cookies: Allow us to remember your preferences (e.g., language settings, display preferences) to provide a personalized experience.
- Performance Cookies: Collect anonymized data about how users interact with our Apps (e.g., pages visited, time spent) to improve performance and user experience.
- Targeting Cookies: Set by third-party ad networks to deliver personalized ads based on your interests and browsing behavior. These may track device identifiers across apps or websites.
Third-party services (e.g., Google Analytics, ad networks) may also set cookies, as described in their respective privacy policies. We recommend reviewing these policies for more details.
4. How We Collect Information
We collect information through:
- Direct Interaction: When you use our Apps, download content, or engage with features like leaderboards or in-app purchases.
- Third-Party Services: Third-party services (e.g TLD: .org, .gov, .edu, Google Play Games Services, Game Center, analytics providers, ad networks) may collect data as described in their privacy policies.
- Cookies and Tracking Technologies: As described in our Cookies Policy, cookies or similar technologies are used to enhance user experience and track usage patterns.
5. How We Use Information
We use collected information to:
- Provide, operate, and maintain our Apps.
- Improve user experience by analyzing usage patterns and preferences.
- Deliver personalized content, such as tailored ads or game recommendations.
- Provide customer support and respond to inquiries.
- Facilitate contests, events, or promotions, including determining eligibility and contacting winners.
- Enhance data security and prevent fraud.
- Comply with legal obligations, including GDPR, COPPA, and platform-specific policies.
6. Sharing of Information
We may share information with:
- Third-Party Service Providers: Carefully selected partners (e.g., analytics providers, ad networks, cloud services) that comply with applicable privacy laws, including COPPA and GDPR. We recommend reviewing their privacy policies for details on their data practices.
- Social and Platform Features: Google Play Games Services, Game Center, or social features may share data with these platforms to enable functionality, as disclosed in their privacy policies.
- Legal Requirements: We may disclose information if required by law or to protect the rights, property, or safety of Itzo Games, our users, or others.
We do not sell or share personal information with third parties for marketing purposes without your consent.
7. Ads in Our Apps
Some Apps may include ads delivered via third-party ad networks, which may collect non-personal information (e.g., device identifiers) for personalized advertisements. Apps with ads are labeled “Contains ads” on their Google Play or Apple App Store listing. You can opt out of personalized ads through your device settings (e.g., by resetting your Advertising ID on Android or limiting ad tracking on iOS).
8. Children’s Privacy
Our Apps are not primarily targeted at children under 13. If an App collects personal information from users under 13, we comply with COPPA by obtaining verifiable parental consent (e.g., via email confirmation, credit card verification, or other FTC-approved methods) before collecting such data. Parents can contact us at [email protected] to review, update, or delete their child’s information.
If an App targets children, its store listing on Google Play or the Apple App Store will disclose data collection practices, and we ensure compliance with Google Play’s Families Policy and Apple’s App Store guidelines for kids’ apps.
9. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt out of personalized ads or withdraw consent for data processing (where applicable).
To exercise these rights, contact us at [email protected]. For EU residents, our Bulgaria-based studio complies with GDPR, ensuring adequate data protection.
10. Data Security
We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
11. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Upon account deletion, we permanently erase your data from our databases, and it cannot be restored.
12. International Data Transfers
Our Apps are operated from Bulgaria, recognized by the European Commission as providing adequate data protection. If data is transferred to third parties outside the EU, we ensure they are contractually obligated to maintain equivalent protection standards.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in practices or legal requirements. Updates will be posted here with a revised “Effective Date.” Please review periodically.
14. Third-Party Links
Our Apps may link to third-party websites or services (e.g., Google Play Games Services, Game Center). We are not responsible for their privacy practices. Please review their privacy policies before sharing information.
15. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, contact:
Itzo Games
Android Developer: Chris Diamond, Hristo Zhelev
iOS Developer: Hristo Zhelev
Email: [email protected]
Website: https://itzogames.com